Terms & Conditions
For refunds and exchanges, please add a note inside your parcel with your order number and your explicit request for the outcome of your return (this must be very clear so that we can sort this for you as soon as possible). Outward postage for exchanges is FREE.
The returns policy lasts 28 days from the day you receive your item/s. Your items must arrive at the returns address by the 28th day.
All returned items must be in original packaging and original state, with tags still intact. Items must not be worn, damaged, marked, scented or have animal fur intact. Returned parcels are the responsibility of the customer until it reaches our returns address.
Tracking is therefore strongly advised.
Love Lissie
Online Fulfillment
Unit 19/23
The Enterprise Village
Prince Albert Gardens
Grimsby
DN31 3AT